Demonstrate active listening skills (how to be a good listener).
Demonstrate active listening skills (how to be a good listener).
- Active listening includes listening, clarifying, and giving feedback
- Make eye contact
- Lean forward and demonstrate appropriate body language (nodding, not crossing arms, smiling)
- Be able to paraphrase what the speaker has said, and repeat their biggest points back to them
- Ask questions of clarification to show that you are listening
- Be empathetic, open, and aware
- Get rid of distractions
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